Privacy Policy - Whispers of Bliss
Last updated: April 2025
1. INTRODUCTION
Welcome to www.whispersofbliss.com (the “Website”), operated by Whispers of Bliss (“we”, “us”, “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we share it, and your rights in relation to your personal data.
2. INFORMATION WE COLLECT
We may collect the following types of information:
2.1 Personal Information
– Information you provide voluntarily when you use our Website or services (for example: your name, email address, mailing address, phone number, billing details, etc.).
– Information you provide when you subscribe to newsletters, make enquiries, fill forms, purchase services, or contact us.
2.2 Usage & Technical Information
– Information collected automatically when you visit our Website, such as your IP address, browser type, operating system, pages visited, time of visit, referring/exit pages, and other technical data.
– Cookies, tracking technologies and similar tools to recognise you and your device, personalise content, and analyse website usage.
3. HOW WE USE YOUR INFORMATION
We use your data for the following purposes:
– To provide, maintain and manage the Website and our services.
– To respond to your enquiries, requests and customer service needs.
– To process payments or bookings, if applicable.
– To send you newsletters, marketing communications and updates (where you have consented to receive them).
– To personalise your experience on our Website (e.g., show content relevant to you).
– To monitor, analyse and improve the performance, usability and security of our Website.
– To comply with legal obligations and protect our rights.
4. LEGAL BASIS FOR PROCESSING (if applicable)
Where applicable, we rely on one or more of the following legal bases for processing your personal data:
– Your consent.
– Performance of a contract (e.g., fulfilling a booking or purchase).
– Compliance with legal obligations.
– Legitimate interests (for example, improving our Website and services), provided these are not overridden by your rights.
5. DISCLOSURE & SHARING OF INFORMATION
We may share your information in the following circumstances:
– With trusted service providers, contractors or agents who assist us in operating our Website, providing services, or fulfilling your requests. These parties are bound by confidentiality and limited use obligations.
– If required by law, regulation, legal process or governmental request.
– In connection with any merger, acquisition, sale of assets or corporate re-organisation (you will be notified and data protections remain in place).
– With your consent or at your direction.
6. COOKIES & TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to collect and use certain information. You can configure your browser to reject cookies or to alert you when cookies are being sent. However, some features of the Website may not function properly if cookies are disabled.
7. DATA RETENTION
We retain your personal information only for as long as necessary to fulfil the purposes described in this Policy, unless a longer period is required by law. Once no longer required, your data will be securely deleted or anonymised.
8. INTERNATIONAL TRANSFERS
If we transfer your personal data to jurisdictions outside your country (for example to service providers in other countries), we will ensure that the data is treated with appropriate safeguards consistent with this Policy and subject to applicable law.
9. YOUR RIGHTS
Depending on your jurisdiction, you may have the following rights regarding your personal data:
– Right to access or receive a copy of your data.
– Right to rectify or update incomplete or inaccurate data.
– Right to erase or delete your data (“right to be forgotten”).
– Right to restrict or object to processing.
– Right to data portability (where applicable).
– Right to withdraw consent at any time (where processing is based on consent).
– Right to lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us at the details provided below.
10. SECURITY
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss or misuse. While we strive to protect your data, no transmission over the internet is 100% secure and we cannot guarantee absolute security.
11. THIRD-PARTY LINKS & SERVICES
Our Website may contain links to third-party websites, services or applications. This Policy does not apply to those third-parties. We encourage you to review the privacy policies of any website you visit after leaving ours.
12. CHILDREN’S PRIVACY
Our Website and services are not directed at children under [16 or your local legal age]. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us and we will delete it promptly.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will post the updated version on the Website and adjust the “Last updated” date. We encourage you to review this page periodically for changes.
14. CONTACT US
If you have any questions, concerns or wish to exercise your privacy rights, you can contact us at:
– Email: info@whispersofbliss.com
– Address: Muthsandra, Whitefield, Bengaluru